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This website support.paperdl.com has the following in the web page, "به سامانه پشتیبانی ویژه Paper DL خوش آمدید." Our analyzers analyzed that the webpage also stated " توجه داشته باشید که حتما پوشه اسپم ایمیل خود را بررسی کنید! Open a New Ticket." The Website also stated " Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login. We provide archives and history of all your current and past support requests complete with responses. Helpdesk software - powered by osTicket. it will take a second!." The website's header had osTicket as the most important search term. It was followed by Customer support system and support ticket system which isn't as highly ranked as osTicket.